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Legal

Terms of service

Last updated 1 October 2026

NOTE Draft — this document is an outline of the clauses TeachUp needs and is pending review by qualified legal counsel. It is not yet binding and should be replaced with approved wording before launch.

  1. 1. Who we are

    Identifies the operating company behind TeachUp, its registration details and registered address.

  2. 2. Using your account

    Eligibility, keeping your credentials secure, and what happens if an account is shared or misused.

  3. 3. Buying a course

    What a purchase grants, how long access lasts, and how prices and VAT are shown.

  4. 4. Subscriptions and renewals

    How a subscription is billed, when it renews, and how to cancel it.

  5. 5. Refunds and the right of withdrawal

    Your statutory withdrawal rights for digital content.

  6. 6. Certificates

    What a completion certificate represents, and the circumstances in which one may be revoked.

  7. 7. Instructor content

    Who owns course material, the licence instructors grant, and the standards content must meet.

  8. 8. Acceptable use

    Conduct that is not permitted, including sharing accounts and redistributing course material.

  9. 9. Suspension and termination

    When an account may be suspended or closed, and what happens to purchases and certificates.

  10. 10. Liability

    The limits of our liability, and the consumer rights that cannot be excluded.

  11. 11. Changes to these terms

    How changes are communicated and when they take effect.

  12. 12. Governing law and disputes

    The governing law, and how consumer disputes may be resolved.

Questions about these terms? Get in touch.